Residential Care
Residential care at Port Charles is first and foremost. We understand the concerns of both the resident and the family members and strive to exceed all expectations in our residential care. Residential Care is a proactive partnership that places the resident at the center and speaks to every aspect of quality of life.
Resident: Our goal is to provide an environment that combines wellness with hospitality. Each resident can choose the apartment and services that best suit their needs and lifestyle. Our community strongly supports a resident's choice, dignity and independence. Every resident will be encouraged to participate in many facets at our community, but it is always a resident's choice to do so. Resident care is kept confidential to preserve each resident's dignity. We will structure our programs and activities to develop every resident's independence.
Family: Family members and community are the anchor of life. Port Charles will always strive to encourage both community and family. Your family members are encouraged to be involved in every aspect of your stay at our community. Whether it is joining us for meals, taking part in activities or a planned outing, or attending a physician appointment, family is, and always will be, an integral part in the day-to-day lives of our residents. The resident will have an apartment home at our community and just like at their home now, family should be a part of their home at all times.
Health and Wellness: Guided by experts in senior living and with input from seniors and families, we planned Port Charles as a place where our residents can live life to the fullest. Our commitment to high standards in building design and safety, hospitality, and support forms the foundation for everything that we do - from Assisted Living to Alzheimer’s Care. Best of all, our location has been carefully selected for its neighborhood charm as well as its convenience to shopping and medical centers, so that Port Charles is truly a community within a community.
Health and Wellness Services offer the community's residents a full range of personal care services as part of its personalized care program. Our Health and Wellness Services staff will assist you with medications, special care as needed and additional services as required. The community employs personal care staff under the supervision of our Directors, and a licensed nursing professional.
Your Physician: Your physician is the lead person in coordinating the care, services and prescriptions of each resident. Your physician communicates to our community what the Port Charles staff needs to do to properly care for the resident. It is important to have the physician take an active role in all aspects of the resident's care to ensure the proper services and medicines are being administered.
Port Charles Director: The Director is responsible for the overall management of the community in accordance with all state and federal rules, regulations and laws applicable to the operation of a licensed Assisted Living community. The Director serves as a contact person for members of each resident's family and communicates changes in resident's behavior or physical condition.
Port Charles Staff: Our personalized resident care program focuses on the resident and his or her relationship to the staff of Port Charles. Our staffing plan allows residents and staff to form unique relationships of trust and mutual respect. Our staff are trained to reinforce initiative, self-reliance, self-esteem, mobility, activities of daily living and coping skills in residents. Strength-based programming encourages independence and personal preferences are respected.
Building Services: Port Charles' Building Services staff will perform needed repairs on your apartment home and its fixtures and appliances. This includes maintenance services for the refrigerator, plumbing, electrical, heating and air conditioning machinery and all other building equipment. In addition to having your own on-staff repairman, you also have Port Charles' outstanding housekeeping staff, which provides weekly cleaning and linen replacement service.
Dining Services: Three meals are served daily in our community dining room. You will enjoy many traditional favorites as well as alternative culinary selections featured on each daily menu. Menus will change seasonally, offering a continued variety of nutritious meals for your enjoyment.
Activities: Port Charles employs an Activities Director to oversee a variety of activities, classes, trips, parties, entertainment programs and events each month.